Our resident engineer services bring invaluable peace of mind to operations by ensuring that your solution is delivering the expected value-generating capabilities. By quickly identifying, isolating and fixing any faults and by supplying accurate information to your network operations team, our resident engineers ensure that your solution maintains a high level of network integrity while avoiding costly downtime. Our resident engineers are equipped to handle any unexpected events, and are available on long-term contracts.
We provide a range of onsite and offsite courses aimed at equipping your network engineers and support personnel with the knowledge and skills to confidently configure and troubleshoot our products and solutions. We also ensure that your engineers are familiar with our product’s latest features. All of our courses are taught by Allot approved trainers and subject matter experts experienced in installing, configuring and troubleshooting our solutions. Our range of training programs include engineer certification courses, customized courses, and one-day workshops.